FAQ

  • We require a 25% non refundable deposit and the balance is due on or before the event date. We accept Credit Cards, e-transfer or Cash.

  • Cancellation will result in a loss of the non refundable deposit. Date changes are allowed with three weeks' notice, subject to availability.

  • It is typically recommended to secure the event décor 9 to 12 months ahead of time to guarantee the availability of the desired items.

  • We service the Greater Hamilton Area including : Hamilton, Burlington, Grimsby, Bimbrook , St Catharines, Oakville, Mississauga, Brantford, Guelph, Kitchener, Cambridge, Niagara Falls, Niagara-on-the-Lake, St. Catharines, Thorold, Welland, Dunnville, Brant.  If you're unsure whether we operate in your city, please feel free to reach out to us.

  • Yes, we do provide rental services for select products; however, self-pickup is not an option. We prefer to handle the transportation ourselves to guarantee their safe delivery. We utilize only top-quality products and aim to avoid any risk of damage that could occur from improper packing or transport. Please note that the minimum rental expenditure is $500.

  • We will strive to connect you with the right resource that fits your budget and requirements, and we will collaborate with you to integrate this product or service into your wedding design.

  • For all local events, our packages include delivery, setup, and teardown. However, for long-distance events, an additional charge will apply based on the distance.

    Rental collection:

    • local events in Hamilton, Ancaster, Waterdown, Stoney Creek, and Binbrook, delivery fees start at $100.

    • long-distance events in Niagara, Brantford, Oakville, and Mississauga, delivery fees begin at $150